Last updated: 24 Jan 2026
This Privacy Policy describes how Phuudly (“we”, “us”, “our”, “Company”) collects, uses, shares, retains and protects personal data when you interact with our services including our WhatsApp messaging bot, and how you can exercise your privacy rights.
By accessing or using our Service, you agree to the terms of this Privacy Policy.
Capitalized terms used in this policy have the meanings defined below and apply equally in singular and plural.
Account means a unique account created for You to access our Service.
Company (“we”, “us”, “our”) refers to Phuudly, 6922 Forest Beech St, Pretoria, South Africa.
Device means any device that can access the Service.
Personal Data means any information that relates to an identified or identifiable individual.
Service refers to the Website and our WhatsApp messaging bot.
Service Provider means any natural or legal person who processes data on behalf of the Company.
Usage Data refers to data collected automatically either generated by the use of the Service or from the Service infrastructure.
You means the individual using the Service.
When you interact with our WhatsApp bot, we collect the following personal data:
This information is collected when you voluntarily use or interact with our Service.
We use collected personal data for the following purposes:
We retain messages and chat content in our database for up to 90 days. This retention period allows us to assist leads fully and provide support in case of service issues or user inquiries.
We store user data encrypted at rest to protect it from unauthorized access. However no method of electronic storage or transmission is completely secure.
We may share your data in the following situations:
We may collect usage data automatically when you access the Service through our website, including IP address and device information.
Our website uses cookies and similar tracking technologies to improve functionality and analyze usage. You can adjust your browser settings to refuse cookies, but this may affect some features.
You have the right to:
To exercise these rights contact us at info@phuudly.com. We will respond within applicable legal time frames.
Your information may be processed outside your country. By submitting your information you agree to such transfers.
Our Service may contain links to third-party sites which have their own privacy policies. We are not responsible for content or policies of external sites.
We may update this privacy policy. We will post the updated version on this page and update the “Last updated” date. Continued use of our Service constitutes acceptance of the updated terms.
If you have any questions about this Privacy Policy or your personal data, contact us at:
Email: info@phuudly.com
